Privacy Policy

Last updated: April 5, 2025

VendorFlow ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our vendor management platform ("Service").

By using VendorFlow, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Name
  • Email address
  • Company information
  • Account login details
  • Any data submitted through forms or inputs on our platform

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and actions taken
  • Timestamp and usage logs

c. Third-Party Services

We may collect data via third-party services such as:

  • Supabase (authentication, database, and storage)
  • Plunk (email communication)
  • Analytics providers (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Personalize your experience
  • Communicate with you, including via email
  • Improve the functionality and performance of VendorFlow
  • Ensure security and detect fraud or misuse
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary to:

  • Operate and improve the Service
  • Provide customer support
  • Send communications (e.g., transactional emails)
  • Comply with legal obligations or protect our rights

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Recognize users
  • Remember preferences
  • Analyze usage
  • Improve the Service

You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Object to or restrict how we process your data
  • Withdraw consent for communications

To exercise these rights, contact us at [support@vendorflow.com].

7. Data Security

We take appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

8. International Users

If you are accessing VendorFlow from outside the United States, please be aware that your information will be stored and processed in the U.S.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use of VendorFlow after changes means you accept the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VendorFlow
Email: [support@vendorflow.com]
Location: New York, NY, USA